Mandarin Oriental’s Tiffany Cooper struck a chord when she argued that Gen Z’s sober-social movement, paired with their prioritization of sustainability and mental wellness, is fundamentally changing what luxury means. As she noted: “It used to be cocktails on the beach and golf. Now it’s mindfulness, purpose, and sustainability.”
From Bay Street’s quantamental perspective, this is not just a lifestyle pivot but a structural driver of yield migration. Hotels that fail to align with these preferences risk becoming stranded assets, no matter how prime their location or how storied their brand heritage.
Corinthia’s Simon Casson emphasized the importance of incremental change without abandoning brand DNA: “You have to hold on to traditions … and consider how they maintain relevance today.”
This resonates deeply with our own ongoing dialogues with prominent art families — those who, like hoteliers, must preserve legacy while licensing and activating cultural assets for future generations. One patriarch recently reminded us of a passage from Art Collecting Today: “Collectors must adapt to shifting tastes, but they can never chase them. Their greatest value lies in coherence.” The same holds true for hotels: Gen Z guests will reward brands that authentically integrate change without appearing opportunistic.
Xenia Hotels & Resorts’ $115M repositioning of the Grand Hyatt Scottsdale underscores the role of capex as more than upkeep — it’s a tool to re-anchor a property into a higher-yielding segment. Marriott’s Dana Jacobsohn added that over half of the Ritz-Carlton portfolio is undergoing or has undergone renovation, a tacit admission that the cost of irrelevance exceeds the cost of transformation.
This parallels the observation in Management of Art Galleries: “Relevance is maintained through careful, ongoing reinvestment — not one-time gestures.” For hotel investors, the message is clear: “refresh or risk obsolescence” is no longer optional; it is baked into competitive economics.
Rachel Moniz of HEI Hotels highlighted the financial benefits — and risks — of club models, while Jacobsohn pointed to branded adjacencies like the Ritz-Carlton Yacht Collection or branded residences. These aren’t just experiments; they are hedges against cyclical volatility.
In our conversations with art families, the theme of adjacencies surfaces often: how can paintings become hospitality touchpoints, how can archives become immersive experiences? One collector cited: “Cultural capital extends beyond the object; it thrives in the context it creates.” For hotels, adjacencies represent precisely that — context-rich extensions that deepen guest loyalty and diversify revenue streams.
Luxury hospitality is undergoing the same structural redefinition as the art market did when contemporary works displaced old masters as the benchmark of value. Hotels, like galleries, must both adapt to the next generation and preserve their core DNA. Those who succeed will not only survive the Gen Z transition — they will capture alpha from it.
Bay Street’s meetings with art families have made it clear: just as art is moving from private collections into public cultural ecosystems, hotels must move from static properties into dynamic platforms of cultural capital. The investors who understand this first will define the next cycle of luxury returns.
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